1) Overview
This Privacy Policy explains how Smart Digital Services (“SDS”, “we”, “us”) handles information when you visit our website or contact us.
2) Information we may collect
- Contact details: name, email, phone number.
- Business details you share: company name, requirements, budget range.
- Messages and attachments you send via forms, WhatsApp, email, or other channels.
- Basic technical data for security and performance (where available).
3) How we use information
- To respond to enquiries and provide quotations/proposals.
- To deliver services and support, including project communication.
- To improve website performance and user experience.
- To prevent fraud, abuse and security incidents.
4) Sharing
We do not sell your personal information. We may share limited information with tools/providers used to communicate or deliver services only as needed.
5) Data retention
We retain information only for as long as necessary for business, legal, and service-delivery needs.
6) Security
We use reasonable safeguards to protect information. No system is 100% secure; please avoid sending highly sensitive information through unsecured channels.
7) Your choices
- You can request access, correction or deletion of your information (subject to legal requirements).
- You can opt out of non-essential communications at any time.
8) Contact
For privacy questions, contact us via the Contact page.
Last updated: May 14, 2026.